Luna Crossbody Bag Yellow

Shipping & Delivery

We confirm every order through SMS and a phone call before dispatch. Our logistics partner will also call to share the delivery time. Please keep your phone reachable for a smooth delivery experience.

No hidden charges — you only pay for your order.
• Free Delivery on orders Rs. 6000+
• Rs. 200 delivery fee for normal orders.

Riders are instructed not to hand over parcels without payment. If you face any issue, contact our customer support at ‪+92-315-0643150‬ or email bagsshopinfo@gmail.com

Refund & Exchange Policy

We carefully inspect all items before shipping. If you receive a damaged or faulty product, you can request a refund or exchange within 7 days of delivery.

• Contact us via bagsshopinfo@gmail.com
or ‪+92-315-0643150‬
• Returned items must be sent back intact
• Refunds (product value only) are processed via bank transfer
• Customer bears return shipping cost
• Exchanges require an additional Rs. 200 shipping fee
• Please confirm the return address before sending back the parcel

Cleaning & Maintenance

• Wipe leather bags with a damp microfiber cloth; condition every few months.
• Spot‑clean canvas/fabric bags with mild detergent and lukewarm water.
• For faux leather, use a soft damp cloth; avoid alcohol‑based cleaners.
• Always test cleaners on a hidden area first.

Storage & Shape Protection

• Store in a dust bag or soft cotton pillowcase.
• Keep away from direct sunlight and heat.
• Stuff with tissue paper or bubble wrap to maintain shape (avoid newspaper).

Everyday Use & Prevention

• Avoid placing bags on rough or dirty surfaces.
• Keep makeup, pens, and liquids in separate pouches inside the bag.
• Rotate bags to extend their lifespan.

Quick Stain Action

• Blot liquid spills immediately — never rub.
• For oil marks, sprinkle cornstarch/talc, let sit, then brush off gently.
• Use a suede eraser or brush for dry stains on suede bags.

💡 Bagshop Tip: A well‑cared‑for bag stays beautiful longer and keeps its value high.